AIVA — AI Voice Phishing Simulation
Test voice phishing readiness with AIVA
AIVA helps organisations assess how employees respond to voice-based social engineering. Use controlled voice phishing exercises to identify verification gaps and guide awareness for teams that handle sensitive requests.
Why voice
Prepare people to question an unexpected call
Voice scams can use urgency, authority and familiarity to influence decisions. Rehearsing realistic situations helps teams practise the verification steps they are expected to follow. Run voice on its own, or alongside an email or SMS exercise.
Pure-voice attacks
A phone exercise in which an AI caller asks the employee to share information or approve an action, so you can see whether they verify the request first.
Hybrid multi-channel
A call that follows a related email or SMS exercise, reflecting how some fraud attempts move between channels.
The engine
How an AIVA call works
Select a capability to see how AIVA holds a believable call and the controls that keep the exercise in scope.
Zero-script conversations
Administrators set high-level extraction objectives rather than exact dialogue trees. The AI generates its own openers and adapts syntax live to the employee’s responses.
- Objectives set by your team
- No fixed decision tree
- Adapts phrasing to each reply
- Responses vary with the conversation
Social-engineering strategy
Compose the caller in three layers.
Foundation, approach and pressure combine into the AI agent’s behavioural profile. Tap the variables to build a playbook.
Foundation
Caller identity, context and premiseApproach
The psychological vector used to bypass skepticismPressure
Urgency and ambient stress applied on the callConfigured AI caller
A executive impersonation caller using authority, under eod deadline.
Three layers compose the AI agent’s behavioural profile — mix and match to mirror any real-world playbook.
Results
Review how teams handle suspicious calls
Each call is classified as safe, suspicious or compromised, so you can see where verification steps were followed and where teams need support.
Safe · Suspicious · Compromised
Outcome
Whether the employee verified the caller or complied with the request.
Answered · Duration
Answer and engagement
Whether the call was answered and how long the employee stayed on it.
Department view
By team
Where results differ between teams, to guide follow-up.
Vishing susceptibility by department
Demo dataIllustrative example with demonstration data, not customer results.
Follow-up learning
Employees who did not verify the caller can be assigned a short lesson on the technique used in the call.
Alongside other results
Review voice results with email and SMS exercises.
Reporting
Results by team to plan follow-up.
See AIVA in a controlled exercise
Explore the platform with a walkthrough focused on your organisation's priorities, users and email environment.
FAQ
Frequently asked questions
- What is AIVA?
- AIVA is PhishSheriff's AI voice phishing simulation offering. It helps organisations assess responses to voice-based social engineering and identify where verification practices need reinforcement.